More Customer Management features:
Custom field for customer data collection
As the last step before check-out, merchants can ask customers to leave personal information for future marketing and promotional use.
Batch management of customer data
Merchants can view and manage customer information of those who have purchased or left messages in the shop.
Customer query notifications
Customers can contact the merchant anytime via the ‘contact us’ button on the top-right corner of the online store. The merchant will receive an immediate email notification, so does the customer as soon as the merchant replies to the message.
SHOPLINE merchants have full control over unruly customers who abuse store policies by placing fake/multiple orders but never completing the payment process. SHOPLINE’s ”Customer Blacklisting Feature” that allows merchants to manually blacklist bad customers.